| ID | 060931 |
| Call Number | 380.1 |
| Title Proper | Customer relationship management |
| Other Title Information | Emerging concepts tools and applications |
| Language | ENG |
| Author | Parvatiyar, Atul ; Sheth, Jagdish N ; Shainesh, G |
| Publication | New Delhi, Tata McGraw Hill Education Private Limited., 2001. |
| Description | xv+544p+ 24cm x 18cm |
| Summary / Abstract (Note) | HOD MCOM |
| Standard Number | 978-0-07-043504-9 |
| Price. Qualification | 715.00(Hard Bound) |
| Classification Number | 380.1 |
| Key Words | Commerce ; Mcom |