| ID | 079759 |
| Call Number | M31 P7/APP/099419 |
| Title Proper | Call centre customer care pocketbook |
| Language | ENG |
| Author | Applegarth, Mike. ; Guttridge, Adrian. ; Posner, Keith. |
| Publication | United Kingdom, Management Pocketbooks, 2007. |
| Description | 104p.+ 15cm x 12cm |
| Summary / Abstract (Note) | HOD HOTEL MANAGEMENT |
| Standard Number | 978-81-7314-158-4 |
| Price. Qualification | 199.00(Paper Bound ) |
| Classification Number | M31 P7 |
| Key Words | Hotel Management |