ID | 081789 |
Call Number | X:8 Q8/NIM/M00481 |
Title Proper | An analytical study of the quality of banking services and the satisfaction levels of customers of the icic bank ( Kondhwa Branch) using servqual model |
Language | ENG |
Author | Penkar, Daniel [Guide] ; Nimangare, Sukhdeo.[Researcher ] |
Publication | Pune, Tilak Maharashtra Vidyapeeth, 2018. |
Description | xvi + 185p Graph+ 30cm x 21cm |
Summary / Abstract (Note) | HOD MANAGEMENT |
Price. Qualification | Hard Bound |
Classification Number | X:8 Q8 |
Key Words | Management ; Dissertation ; ICICI Bank ; Banking Services ; Kondhwa Branch |