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ZEITHANL, VALARIE A. (3) answer(s).
 
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1
ID:   051834


Services Marketing: Integrating customer focus across the firm / Zeithanl, Valarie A. 2003  Book
Zeithanl, Valarie A. Book
0 Rating(s) & 0 Review(s)
Edition 3rd
Publication Delhi, Tata McGraw Hill Education Private Limited., 2003.
Description 8+286p
Key Words Management 
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Accession#Call#Current LocationStatusPolicyLocation
077484658Sadashiv pethTransferredGeneral 
2
ID:   080786


Services marketing: Integrating customer focus across the firm / Zeithanl, Valarie A.; Bitner, Mary Jo.; Gremler, Dwayne D.; Pandit, Ajay 2018  Book
Pandit, Ajay Book
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Edition 7th
Publication Chennai, Mc Graw hill education PVT Ltd, 2018.
Description xxxvi + 582p
Summary/Abstract HOD MANAGEMENT
Standard Number 978-93-5316-077-7 Paper Bound.
Key Words Management  ;  Marketing  ;  Service 
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100271658.86 Q8/ZEI/100271MainOn ShelfGeneral 
3
ID:   084375


Services Marketing / Zeithanl, Valarie A. 2006  Book
Zeithanl, Valarie A. Book
0 Rating(s) & 0 Review(s)
Publication Delhi, Tata McGraw Hill Education Private Limited., 2003.
Description xxix+743p.
Key Words Management  ;  DEC GRANT 
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DE0278X:95 P4/ZEI/DE0278MainOn ShelfGeneral