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GREMLER, DWAYNE D. (2) answer(s).
 
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1
ID:   080786


Services marketing: Integrating customer focus across the firm / Zeithanl, Valarie A.; Bitner, Mary Jo.; Gremler, Dwayne D.; Pandit, Ajay 2018  Book
Pandit, Ajay Book
0 Rating(s) & 0 Review(s)
Edition 7th
Publication Chennai, Mc Graw hill education PVT Ltd, 2018.
Description xxxvi + 582p
Summary/Abstract HOD MANAGEMENT
Standard Number 978-93-5316-077-7 Paper Bound.
Key Words Management  ;  Marketing  ;  Service 
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Accession#Call#Current LocationStatusPolicyLocation
100271658.86 Q8/ZEI/100271MainOn ShelfGeneral 
2
ID:   082026


Services marketing: Integrating customer focus across the firm / Zeithaml, Valarie A.; Bitner, Mary Jo.; Gremler, Dwayne D.; Pandit, Ajay 2018  Book
Pandit, Ajay Book
0 Rating(s) & 0 Review(s)
Publication Chennai, McGraw Hill Education ( India) Private Limited, 2018.
Description xxxvi+582p.
Summary/Abstract HOD MANAGEMENT
Standard Number 978-93-5316-077-7 Paper Bound.
Key Words Management 
   Reserve     Export Export
Circulation
Accession#Call#Current LocationStatusPolicyLocation
101379658.8/ZEI /101379MainOn ShelfGeneral